Rent arrears & eviction support

Dealing with a non-paying tenant in Kampala? Here is what to do.

A tenant who stops paying rent and won't leave is one of the most stressful situations a landlord faces. In Uganda, the Landlord and Tenant Act (2022) requires formal process — and cutting utilities or changing locks is illegal. Threalty helps you handle this the right way: documented, legal, and decisive.

Built for landlord outcomes

We work with landlords across Kampala, Kira, and Wakiso who are managing tenant disputes and rent arrears.

What this service covers

Formal written notice and documentation

Tenant communication handled on your behalf

Escalation process under the Landlord and Tenant Act 2022

LC1 and police liaison support where needed

Transition to new tenant after resolution

Avoids costly legal mistakes from informal eviction attempts

All communication documented and timestamped

Formal agreements in place before next tenant moves in

Service questions

Can I lock out a tenant who hasn't paid rent in Uganda?

No. Under the Landlord and Tenant Act (2022), locking out a tenant without a court order is illegal and can expose you to legal liability. Threalty helps you follow the correct process: written notice, documentation, and proper escalation.

How long does it take to legally remove a non-paying tenant in Uganda?

Timelines depend on the specific situation, documentation in place, and whether the tenant responds to formal notice. Having a formal tenancy agreement in place significantly speeds this up. We can walk you through the process based on your exact situation.

Ready to make this less stressful?

Talk to us about your property, tenants, current rent, and what is not working.

Request Rental Analysis